Privacy Policy
Last updated:16 December 2025
OreTrans ("we", "us", "our") is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect personal information when you interact with oretrans.com.au or engage our Premium Mining Transport Solutions in Western Australia.
1. Who We Are
Business Name: OreTrans
Services: Premium Mining Transport Solutions
Address: 28 Coronilla Way, Forrestfield, WA, Australia
Email: operations@oretrans.com.au
Phone: +61 467 508 864
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including but not limited to:
- Name and job title
- Company or organisation name
- Email address
- Phone number
- Business address
- Enquiry details and correspondence
- Any other information you voluntarily provide to us
We do not collect sensitive information unless required by law or with your explicit consent.
3. How We Collect Personal Information
We collect personal information through lawful and fair means, including when you:
- Visit or use our website (oretrans.com.au)
- Submit an enquiry or contact form
- Communicate with us via email or phone
- Request a quote or service information
- Engage us for mining transport services
We may also collect limited technical data such as IP address, browser type, and usage data through cookies or analytics tools.
4. How We Use Your Personal Information
We use personal information for purposes including:
- Providing and managing our transport and logistics services
- Responding to enquiries and requests
- Preparing quotes and proposals
- Communicating with clients and business partners
- Improving our website, services, and customer experience
- Complying with legal and regulatory obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
- Employees, contractors, or service providers assisting us in delivering services
- Professional advisers such as accountants, insurers, or legal advisers
- Government authorities where required by law
We do not sell or rent your personal information to third parties.
6. Overseas Disclosure
Generally, we do not disclose personal information outside Australia. If overseas disclosure is required, we will take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure through appropriate physical, electronic, and managerial safeguards.
8. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyse website traffic. You can disable cookies through your browser settings; however, this may affect website functionality.
9. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete.
10. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint by contacting us directly. We will investigate and respond as soon as reasonably possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
OreTrans
28 Coronilla Way, Forrestfield, WA, Australia
Email: operations@oretrans.com.au
Phone: +61 467 508 864
This Privacy Policy applies solely to information collected through oretrans.com.au and related business activities.